Description
Use this template to submit your DHL GDPR information request in accordance with Art. 15 GDPR and find out what personal data DHL has stored about you. This gives you clarity about what information is processed in the context of shipments, customer accounts and digital services and allows you to effectively enforce your rights.
Information according to GDPR: What data does DHL have about you?
What does this legal document offer you?
With this sample request, you are requesting information about all personal data processed about you by DHL Paket GmbH or Deutsche Post DHL Group. The claim is directed at stored information on all data, origin, purpose of use, recipients of your data or forwarding points as well as a free electronic copy – based on Art. 15 GDPR and § 34 BDSG.
Ideal for:
- Customers who want to understand what data DHL stores about them
- Persons who wish to check whether information has been passed on to third parties
- Preparation for requests for erasure, objections or other data protection rights
You regulate:
- Legally compliant enforcement of your data protection rights
- Application for free digital data transmission in standard format
Create an information request now – ready to send with legal certainty in just a few clicks.
Why this DHL GDPR information is important:
DHL processes a wide range of personal data when transporting parcels and using digital services: Shipping and receiving data, addresses, contact details, payment information, tracking and location data, customer account information and communication data from customer service. With your request, you will receive a structured overview of these data sets and can check whether they are lawfully processed and passed on to external service providers or authorities.
On this basis, you can check further claims such as rectification, erasure or restriction of processing and assert your rights in a targeted manner.
You can find more templates relating to data protection in our data protection category. DHL provides official information in its privacy policy; the legal basis for your request for information is set out in Art. 15 GDPR.